Echo in VoIP calls can be caused by a few different factors, some of which include:
Acoustic feedback: If your microphone and speakers are too close together, it can cause acoustic feedback, which can result in an echo effect. To avoid this, make sure to use a headset or move your microphone and speakers further apart.
Network delay: Network delay can also cause echo in VoIP calls. This occurs when there is a delay between the time the speaker's voice is transmitted and the time it is received by the listener, resulting in an echo effect. This can be caused by network congestion or slow internet connection speeds.
Poor microphone or speaker quality: Poor-quality microphones or speakers can also cause an echo effect in VoIP calls. It's important to use high-quality equipment that is specifically designed for VoIP calls.
Software or configuration issues: Issues with the not updated applications or their configuration can also cause echo in VoIP calls. Make sure that the software is up-to-date and properly configured.
Acoustic properties of the room: The acoustic properties of the room where the call is taking place can also cause an echo. For example, rooms with hard surfaces can create reverberation, which can result in an echo effect.
If you're experiencing echo in your VoIP calls, try troubleshooting by adjusting your microphone and speaker setup, checking your internet connection and network speed, upgrading your equipment, and adjusting the acoustic properties of the room. If the issue persists, you may want to reach out to our support for further assistance.