There can be several reasons why you are experiencing voice breaks in VoIP calls. Some possible causes are:
Poor internet connection: A weak or unstable internet connection can result in poor call quality and voice breaks. It's essential to have a reliable and stable internet connection with adequate bandwidth to support VoIP calls.
Network congestion: Network congestion can occur when there is high traffic on your network, leading to delays and packet loss. This can result in voice breaks and poor call quality.
Incompatible hardware: Incompatible or outdated hardware can also cause voice breaks during VoIP calls. It's important to use equipment that meets the minimum requirements for VoIP calls, including high-quality headsets and microphones.
Firewall or security settings: Firewalls or security settings may also cause voice breaks during VoIP calls. If the firewall is blocking or filtering traffic, it can lead to delays and packet loss, resulting in poor call quality.
Software or configuration issues: Issues with the Oudated software or its configuration can also cause voice breaks during calls. It's essential to ensure that the software is up-to-date and properly configured to avoid any issues.
If you're experiencing voice breaks during VoIP calls, you may want to troubleshoot these issues by checking your internet connection, upgrading hardware or software, and adjusting your firewall or security settings. You also can reach our support for further assistance.