FAQ
&...
Fri, 6 Aug, 2021 at 11:45 AM
The International calling feature should be enabled on your account before you proceed. Please check with your account manager for more information Option...
Wed, 23 Mar, 2022 at 2:23 PM
Best Practices when calling: Behaviors that may increase spam flagging: High volume (companies that make over 20,000 calls per month are generally labe...
Wed, 19 Jul, 2023 at 12:21 PM
This is a notice that there will be a change in global calling rates to take effect on 01-Oct-2022. These rates are subject to change depending on the respe...
Tue, 27 Feb, 2024 at 2:01 PM
10DLC is a new system that uses standard 10-digit long code phone numbers for dedicated application-to-person (A2P) messaging Certain mobile carriers are ad...
Mon, 19 Jun, 2023 at 11:07 AM
These are not legal restrictions In each country, the National Regulatory Authorities (NRA) defines the set of legal restrictions that apply for each...
Mon, 9 Jan, 2023 at 9:31 AM
Echo in VoIP calls can be caused by a few different factors, some of which include: Acoustic feedback: If your microphone and speakers are too close t...
Fri, 3 Mar, 2023 at 7:10 AM
There can be several reasons why you are experiencing voice breaks in VoIP calls. Some possible causes are: Poor internet connection: A weak or unstab...
Fri, 3 Mar, 2023 at 7:16 AM
When experiencing voice break or poor call quality on VOIP calls, the following steps can be taken to identify potential issues in the LAN: Check network...
Fri, 17 Mar, 2023 at 11:18 AM
Number Setup The set-up fee is a one-time fee charged when the order is placed. Monthly Recurring Service Charge (MRC) This is a monthly recurring s...
Sat, 29 Jul, 2023 at 12:23 PM